
Leadership in the 21st Century

Achieving optimum competitive results in today's marketplace is possible yet it requires a new system of leading and managing. We have developed that new system.
When you work with us, we’ll teach you our results-driven approach to team, division, and organization-wide collaboration which will enable you to address your most interdependent, multi-faceted problems and opportunities.
Collaboration is Good Business Collaboration, as we practice it, is not about “soft stuff.” It is, quite simply, good business. Collaboration leads to higher worker engagement, increased productivity, greater accountability, and stronger customer relationships. Spend 60 seconds considering the times when your company has achieved its best results. Chances are it involved collaborative work from all the key participants. You can ensure that these “best results” happen again and again by design.
Consider the impact of collaboration in the following areas of your business:
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Cross-selling. This represents a big opportunity right now for organizations. It requires collaboration. |
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ERP installation. An area in which it is notoriously difficult to align stakeholders for a successful outcome: 30% of IT-enabled projects never come to a fruitful conclusion (Gartner Group). |
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Value Chain/Supply Chain. Everyone agrees it’s all about collaboration – but not just technological collaboration. Without the real ability of your people to work together, collaborative technology will only exacerbate existing areas of breakdown. |
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Business Process Redesign. At least 70% of BPR projects fail (Malhotra, 1998). The ultimate success of BPR depends on the people who do it and on how well they can be motivated to collaborate in order to apply their detailed knowledge to the redesign effort. It simply can’t be done without collaboration. |
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Collaboration represents your ultimate competitive edge
We have a very different message about collaboration: When it’s practiced as a value or a behavior it provides little benefit. Collaboration's benefits come when it is deployed as a system. As we practice and teach it, collaboration represents a new system for leading and managing; a truly new approach to the increasingly complex problems that you and your organization now face. Our approach instills accountability and fosters rewarding and productive work relationships. The net output is increased productivity and better results.
Let’s face it, you have plenty of technology and other tools at your disposal. You can buy great strategy from the best consulting houses. Yet making new technology or new strategy work is your greatest challenge. If you’ve been focusing on better implementation and flawless execution, you need to know that winning against your competitors will require far more than perfecting a “focus and finish” approach. What’s needed is a way to work with and manage the complexity that plagues every project, each time multiple stakeholders with different ideas and interests are involved – which is most of the time.
You’ve probably already figured out that hierarchical, top-down management techniques are not capable of dealing with today's business problems and opportunities – that’s good. But if you’re still coming up short using today’s matrix management and “team-based organization” techniques, then it’s time to wake up. Nearly every organization we know is trying to work and solve problems using tools and systems that will never produce the hoped-for results. As technology and information systems forge ahead, the leadership practices that are used to manage them lag behind. Way behind. These practices, while somewhat effective, produce predictable negative results. For perspective:
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74% of U.S. workers over the age of 18 are not engaged in their work (Gallup). |
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30% of IT-enabled projects never come to a fruitful conclusion (Gartner Group). |
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70% of Business Process Redesign (BPR) projects fail (Malhotra). |
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It is the way most organizations are currently doing their work (typically some form of hierarchy) that naturally creates disengagement in people. The way that you work separates the people with the information from those who make the decisions, and the people who make the decisions from those who implement them. Moreover, the degree of complexity in today's fast-moving marketplace is simply beyond the capacity of most management systems. The interdependent, multi-faceted problems and opportunities facing leaders of organizations require a new approach.
We can demonstrate the power of our collaborative system in one meeting or phone call.
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